What Size Thermal Roll Does My EFTPOS Machine Need?
RollHero — What Size Thermal Roll Does My EFTPOS Machine Need?
Finding the Right Roll Size for Your Terminal
Every EFTPOS terminal uses a specific thermal paper roll size. Using the wrong size means the roll won’t fit, will jam, or won’t print properly. The two standard sizes used in New Zealand are 57x40mm (compact EFTPOS terminals) and 80x80mm (POS receipt printers).
Below is a quick-reference table showing the correct roll size for popular terminal models used across New Zealand.
57x40mm Terminals (EFTPOS)
These compact terminals use the smaller 57mm-wide roll with a 40mm diameter. They’re the standard for countertop and portable EFTPOS machines.
| Brand | Model | Roll Size |
|---|---|---|
| Verifone | VX520, VX680, VX820, T650p, T650c, P400, e355 | 57x40mm |
| PAX | A920, A920 Pro, A80, S300, IM30, A35, Q30 | 57x40mm |
| Castles Technology | VEGA3000, S1F2, Saturn 1000, S1E, MP200 | 57x40mm |
| Ingenico | iCT220/250, Desk/5000, Move/5000, Lane/3000 | 57x40mm |
| Windcave | PAX A920, D210/D230, S800/S900, Ingenico Move/5000, Verifone VX820 | 57x40mm |
| Sam4s | SPS530, ER180UDL, NR500/510 | 57x40mm |
80x80mm Terminals (POS Receipt Printers)
Larger POS receipt printers use the 80mm-wide roll with an 80mm diameter. These are the printers you’ll see behind counters at cafes, restaurants, and retail shops.
| Brand | Model | Roll Size |
|---|---|---|
| Epson | TM-T20III, TM-T82III, TM-T88VI, TM-T88VII, TM-m30III | 80x80mm |
| Star Micronics | TSP143IV, TSP654II, mC-Print3, SP700 | 80x80mm |
| Bixolon | SRP-350plusV, SRP-330III, SRP-Q300, SRP-S300 | 80x80mm |
| Citizen | CT-E351, CT-S310II, CT-S4500, CT-E601 | 80x80mm |
| HP | HP Engage One Prime, H300-E2-HP, A799 | 80x80mm |
| Posiflex | Aura PP-7600III, Aura PP-6900, Aura PP-8800 | 80x80mm |
| Sewoo | SLK-TS400, LK-TL200, LK-TE322, LK-TL320, SLK-TS100 | 80x80mm |
| Sam4s | Ellix 40, Ellix 50 | 57x40mm or 80x80mm |
How to Check Your Roll Size
If your terminal isn’t listed above, here are three quick ways to find the correct size:
- Check the existing roll. Remove the current roll from your machine and look at the packaging or measure the width (57mm or 80mm) and the outer diameter.
- Check the terminal manual. The paper specifications section will list the accepted roll width and maximum diameter.
- Look inside the paper compartment. The width of the slot tells you whether it accepts 57mm or 80mm rolls.
Shop the Right Size
Once you know your roll size, order directly from RollHero:
All orders ship the same day if placed before 3 pm. Free shipping to Auckland, Northland, and Waikato — $10 flat rate to the rest of NZ.