RollHero — Privacy Policy

Effective Date: September 20, 2025

At RollHero, your privacy is our priority. We strictly follow the New Zealand Privacy Act 2020 to protect your personal information and online data.

How We Collect Your Data

• We collect data directly from you when you order, contact us, or use our website.

• Sometimes, we get information from trusted third parties or public sources.

How We Use Your Information

• To process orders, payments, and deliveries efficiently.

• To communicate updates, offers, and promotions with your consent.

• To improve our products and services through anonymized analytics.

• To fulfill legal obligations and secure our platform.

Who We Share Information With

• With trusted service providers (payment gateways, shipping companies, hosting).

• When legally required by authorities.

• We never sell your personal information for unrelated purposes.

How We Protect Your Data

• We use advanced security measures to guard against unauthorized access or loss.

• Your data may be stored on secure servers outside New Zealand but always meets NZ privacy standards.

Cookies and Tracking

We use cookies to enhance your browsing experience. You may disable cookies via your browser settings, although some site features may not work properly. We also collect anonymous technical data to personalize your experience.

Your Rights

• You can request access to your personal data or its correction by contacting us at hello@rollhero.nz. Proof of identity may be required.

Updates to Our Policy

• We may update this privacy policy occasionally; all changes take effect when posted at rollhero.nz/privacy-policy.

Need Help?

For questions, contact RollHero at hello@rollhero.nz.