Finding the Right Thermal Paper Roll

Using the correct size protects your printer and keeps queues moving. Here’s what to check:

How thermal paper works

Thermal paper has a heat‑reactive coating that turns black under the print head—no ink or ribbons required. Coating quality drives print clarity and longevity.

Common sizes

Size is shown as Width × Diameter (e.g., 80×80mm).

  • 80×80mm rolls — most POS receipt printers in retail and hospitality.
  • 57×38mm rolls — standard for most EFTPOS terminals (Verifone, Ingenico, Worldpay).
  • 57×40mm rolls — common for mobile and countertop EFTPOS terminals.

Industry Solutions

Retail & supermarkets

High‑capacity 80×80mm reduces roll changes during rushes; crisp prints keep barcodes scannable and returns simple.

Hospitality: cafes, restaurants, bars

Jam‑free 57×40mm EFTPOS rolls keep queues moving; durable kitchen paper produces clear, heat‑resistant dockets.


Sustainability

Choose options for safer handling and better environmental outcomes. Suppliers are selected for responsible forestry and production practices.

RollHero premium thermal rolls for NZ businesses

Ready to Save on Thermal Rolls?

Kiwi family-owned and trusted by NZ businesses for the lowest thermal roll prices, fast same‑day dispatch, and honest personal service.
Order today — same‑day dispatch before 3 pm.

Frequently Asked Questions

Why Choose RollHero?

NZ’s Most Affordable — From $0.42/roll. Compare our prices — we’re hard to beat
Kiwi Family Business — Personal service, honest pricing, and prompt dispatch from Auckland
Same-Day Dispatch — Orders before 3 pm ship the same business day
Free Shipping — Free delivery to Auckland, Northland & Waikato. $10 flat rate rest of NZ

How Fast Is Delivery?

Orders placed before 3 pm ship the same business day from our Auckland warehouse. Delivery typically takes 1–3 business days via NZ Post.

Is There Bulk Pricing?

Yes — at NZ’s most affordable rates. 57mm rolls from just $0.42/roll, 80mm from $1.48/roll (ex GST). Larger boxes lower your per-unit cost even further. No hidden fees, no minimum order.

How Should I Store Thermal Rolls?

Store in a cool, dry place away from direct sunlight. Proper storage maintains print quality for up to 5 years.

What If I Order the Wrong Size?

No problem—contact our team and we’ll arrange an exchange promptly. Every order should be the right fit for your equipment.